After Delivery
- Once a dumpster has been delivered and placed, the rental fee is non-refundable, even if it is not used.
- Early pickup requests do not qualify for partial refunds unless approved in writing.
Weather / Delays
- Weather delays or customer-requested reschedules do not qualify for refunds.
- Spa City Dumpsters will work with customers to reschedule delivery when possible at no additional charge.
Payment Holds / Deposits
- Any card holds or deposits placed at booking may be used toward cancellation fees if applicable.
- Remaining balances (if any) will be released or refunded within 3–10 business days after cancellation.
Service Issues
- If Spa City Dumpsters is unable to complete delivery due to company-side issues, the customer will receive a full refund or reschedule option.
Unauthorized Use / Violations
Refunds will not be issued if service is refused or terminated due to:
- Customer failure to provide access
- Unsafe placement conditions
- Prohibited material violations